Services & Support
 
 
 
 
 
 
 
 

SERVICES & SUPPORT



At MCE, we offer the highest level of premium support and training resources in the industry.

Since we first introduced our unparalleled customer service in the 1980s, we have been committed to ensuring that customers have the support, training and resources they need—when they need them—to successfully install, service and maintain MCE controllers, door operators and peripherals.

We know how important it is that you accomplish the successful installation of new elevator control systems: You meet your financial objective; move your installation crews quickly to the next project; and minimize maintenance and troubleshooting time in the future. We also know the importance of helping you maintain your MCE systems at peak operating performance.

With MCE premium support and training, we will improve your knowledge of our products, including A17.1 code training—and help improve your Return on Investment. Click on any of the links on this page to learn more.

For technical support, please contact: techsupport@mceinc.com.

For change orders and/or modifications to your existing controllers in the field, contact modifications@mceinc.com.

 

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2009 Factory Training Class Schedule


IMC/PTC-Installation & Troubleshooting- California

  • February 17, 18
  • May 18, 19
  • August 17, 18
  • November 16, 17

iControl- Installation & Troubleshooting- California

  • January 14, 15
  • March 9, 10
  • May 4, 5
  • July 7, 8
  • September 14, 15
  • November 2, 3

Motion 4000- Installation & Troubleshooting- California

  • February 9, 10
  • April 6, 7
  • June 8, 9
  • August 3, 4
  • October 5, 6
  • December 7, 8

iControl- Installation & Troubleshooting- New York

  • January 26, 27
  • March 23, 24
  • May 18, 19
  • July 20, 21
  • September 21, 22
  • November 16, 17

Motion 4000- Installation & Troubleshooting- New York

  • January 28, 29
  • March 25, 26
  • May 20, 21
  • July 22, 23
  • September 23, 24
  • November 18, 19

Contact Blake Currier at (916) 463-9214 to learn more.

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